Contact Us

We're here to help. Whether you have a question, a problem, or just some feedback for us, our support team is ready to assist. Before reaching out, you might find a quick answer on our FAQ page, but if not, please don't hesitate to contact us through one of the methods below.

Live Chat: The Fastest Way to Help

Available 24/7

For immediate assistance, our Live Chat service is your best bet. You'll be connected with a support agent in real-time who can help with most queries, from bonus questions to technical issues. I've found it to be the most efficient way to solve any problem. You can access Live Chat via the icon on the bottom right of the screen when you are logged into your account.

Email Support

We aim to reply within 24 hours

If your query is not urgent or requires you to send documents, email is a great option. Our support team monitors our inbox around the clock and will get back to you as soon as possible.

You can reach us at: [email protected]

Tips for a Speedy Resolution

To help us solve your issue as quickly as possible, please try to include the following information in your message:

• Your username.
• A clear description of the issue you're experiencing.
• If it's about a specific game, include the name of the game and the time it happened.
• If it's a payment query, include the date and amount of the transaction.

Providing these details upfront saves a lot of back-and-forth and allows our team to investigate your query much faster. We're a team of real people, and you can learn more about us and our commitment to player support.