Our Commitment to Responsible Gaming

Playing at an online casino should be one thing: fun. It's a form of entertainment, a way to unwind, and maybe, with a bit of luck, win some money. But it's absolutely crucial that it stays that way. We take responsible gaming extremely seriously, and we believe it's a shared responsibility. We provide the tools and information, and we empower you to use them to stay in control of your play.

Tools at Your Disposal

Every UK-licensed casino is required to provide you with tools to manage your gambling. We strongly encourage you to familiarise yourself with them and use them from the moment you register. You can access these in your account settings at any time.

• Deposit Limits: This is the most powerful tool. You can set a daily, weekly, or monthly limit on how much money you can deposit into your account. Once you hit your limit, you can't deposit more until the period resets.
• Time-Out / Cool-Off Periods: Feeling like you're playing too much? You can take a short break by setting a time-out period, which can range from 24 hours to six weeks. During this time, you won't be able to log in.
• Self-Exclusion: If you feel your gambling is becoming a problem, you can self-exclude. This is a longer-term measure, typically for six months or more, that will block you from your account. This is a significant step and should be considered carefully.
• Reality Checks: You can set up on-screen reminders that pop up after a certain amount of time to help you keep track of how long you've been playing.

Recognising the Signs

It's not always easy to spot when gambling is ceasing to be fun. It's important to be honest with yourself and be aware of some common warning signs. Ask yourself:

• Are you spending more money or time gambling than you can afford?
• Are you chasing your losses, hoping to win back money you've lost?
• Has gambling stopped being fun and started to feel stressful or necessary?
• Are you hiding your gambling from friends or family?
• Are you borrowing money to fund your gambling?

If you answered yes to any of these, it may be time to take a step back and seek help.

Where to Get Help

You are not alone. There are several fantastic, independent organisations in the UK that provide free, confidential support and advice for anyone affected by gambling harm.

• GamCare: A leading provider of information, advice, and support for the prevention and treatment of problem gambling. They operate the National Gambling Helpline.
• BeGambleAware: Offers free, confidential help and support to anyone who is worried about their—or someone else’s—gambling.
• Gamblers Anonymous: A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

If you have any concerns about your account or need help setting up the tools mentioned above, please don't hesitate to contact us through our support channels. We're here to help.